Felicia migrated from Hong Kong to Australia in 1984 and completed a Bachelor of Information Technology at the University of New South Wales in 1992.

In 1995, she founded Think and Grow Pty Ltd (TAG), a design and production company dedicated to serving the hotel industry with quality and innovation. TAG has earned a reputation for excellence and is trusted by leading five-star hotel groups worldwide, including IHG Hotels Group, ACCOR Hotels Group, Shangri-La Hotels, Stamford Hotels & Resorts, Hyatt Hotels & Resorts, The Fullerton, Four Seasons, and Sheraton.

Felicia has been an active leader within the Hong Kong-Australia Business Association (NSW Chapter), serving as President in 2022 and as Business Award Chairman in 2013, 2014, 2015, and 2023. Through her involvement, she has worked to promote a positive image of Hong Kong while strengthening economic and business ties between Hong Kong, China, and Australia.

Felicia has served as a committee member of the WayIn Network since 2017, actively contributing to its mission of empowering and supporting the community.